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ORDER REALISATION
ATTENTION:
Waiting time for the delivery = completing the order time + time for delivery.
Costs of delivery depend on the payment method and delivery method. In orders above 250 PLN you will have free delivery with Polish Postal Service! Details below:
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| any amount |
0 PLN |
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| 250 PLN and more |
0 PLN |
| below 250 PLN |
12.00 PLN |
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| 250 PLN and more |
0 PLN |
| below 250 PLN |
9.50 PLN |
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| 250 PLN and more |
0 PLN |
| below 250 PLN |
11.00 PLN |
ATTENTION: Polish Postal Service reserved itself a right - in its condition of use - to deliver the parcel (even the special one) within 14 working days.
While issuing the invoice delivery costs are added to costs of goods proportionally to its value.
Pursuant to the provisions of the Act on Protection of Certain Consumer Rights and on Product Liability of 2 March 2000 the client may resign from keeping a product purchased in our store without invoking any grounds for doing so within 10 days from the day when the letter/parcel was collected.
The above is possible only when the product was not used or copied and has not been damaged in any way. CDs, DVDs and MC cassettes shall be returned in their original, intact packaging.
The goods to be returned shall be sent back together with the obtained sales document and a written declaration of willingness to return the goods. The store guarantees reimbursement of the amount equal to the price of the goods. The relevant sum shall be reimbursed within 10 working days by a bank transfer to the account indicated by the client or by a postal money order to the address indicated in the order – in this case the seller shall deduce handling costs calculated and charged by the Polish Post from the amount to be reimbursed.
ATTENTION: The cost of delivery and returning the goods shall not be reimbursed.
All products are in any case covered by a 12-month seller’s warranty provided on the terms and conditions resulting from the provisions of the Civil Code.
If, after reception of the goods, the client finds any technical defects or any damage caused during delivery, he or she shall return the goods by post to the address of the store. The store shall not accept any letters and parcels returned COD or in relation to which the postage costs have been charged on the store without any prior agreement.
The costs related to returning the goods covered by a complaint shall be reimbursed by the store immediately upon reception of the goods and examination of the complaint. The returned goods shall be accompanied by a document confirming purchase (a receipt or an invoice). All complaints shall be examined at the latest within 3 working days from the day have been received.
Damaged goods shall be replaced with non-damaged goods and should this prove to be impossible, the store shall reimburse the buyer with the equivalent of the price of the returned item.
Performing the check of the delivered letter or parcel upon reception thereof shall be an indispensable condition for accepting any possible claims made by the client in relation to any damage or loss incurred in transport.
In the event of an unjustified complaint all the costs of carrying out the procedures specified hereabove shall be covered by the client.
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